This release is packed with upgrades to help you work faster, stay organized, and deliver the highest quality documents — whether you’re automating complex workflows, managing big teams, or sending faxes that need to look pixel-perfect.
Trigger-Based Automations ⚡
You can now build even more advanced, event-driven workflows that react the moment something happens like:
- Fax Delivered, Received, Failed, Updated
- Document Added or Updated
New Conditions:
Document Name, Folder Location, Assignee, Recipient Number is Out of Office, and more
New Actions:
Forward to Fax/Email, Reply to Fax, Add Document Name, Send to EMR, and Smart Template options
Additionally, you can now create automations to delete faxes. Manual delete option has been removed from Preferences — cleanup actions are now fully automated to save time and effort.
Example:
When a fax is received from a hospital, auto-extract details, fill a Smart Template, and send it to insurance — without lifting a finger.Custom Contact Fields + Smart Template Integration 🗂️
- Add custom text fields to contacts (makes migrating data to iFax from your old cloud fax platform easier 😉)


- Pull and auto-populate details from a contact directly into Smart Templates, cutting down on clicks and preventing errors.

HD+ Fax Quality 🖼️
Send faxes in HD+ quality for unmatched clarity. Perfect for images, QR codes, and fine details.

Contact Permissions for Admins 🛡️
Fine-tune who can:
- View/Use Contacts
- Create/Edit Contacts
Export Your User List 📤
Admins can now export all user details (including role, status, assigned numbers, and last login) for quick audits and access reviews.
Smarter Folder Ownership 📁
When you transfer a folder’s ownership:
- The original owner loses “Created by Me” visibility
- The new owner gets full access
New Filters + Views 🔭
- Assigned To Filter: See inbound faxes and docs by who they’re assigned to
- Grid/List Views: Switch layouts in Dashboard, Document, and Folder sections for easier navigation

(Kanban lovers, stay tuned for our next release 👀)
Clearer Reporting 📊
- Day/week labels now include the year
- Zero-usage rows are displayed for full visibility
Auto-Block Opt-Outs 🚫
Broadcast recipients who opt out are now automatically added to your blocked list — so you never send to them again.
API Access to Contact Management 🔌
Developers can now manage contacts programmatically:
- List, create, update, and delete contacts via API